When will my order be shipped?
We roasted several days per week and usually ship your freshly roasted coffee within 1-3 days of your order.
And the subscriptions? When are they shipped?
If you order before the 20th of the month we'll ship your first months subscription within a few days. If you order after the 20th of the month your first box will ship at the beginning of the following month.
What does 'speciality' coffee mean?
Specialtiy coffee is a term for the highest grade of coffee available.
The widely accepted definition of specialty coffee is coffee scoring 80 points or above on the 100-point scale used on the Specialty Coffee Association Cupping form. Coffee scoring from 90–100 is graded Outstanding, coffee that scores 85–89.99 is graded Excellent, while coffee scoring 80–84.99 is graded Very Good.
Can I subscribe for just a month or two?
Sure, there's no contract - so stop whenever you need to.
How do I cancel my subscription?
Log into your account or, if it's easier for you, call or email us.
Are the coffees organic? Fair Trade?
In principle we roast only coffees that are grown according to organic farming principles. Some of our farmer partner have been organically certified but many of the small producers are not in the situation to pay for the certification process.
We buy our coffees via 'Direct Trade' which meets and exceeds the Fair Trade standards.